CART

Exchange Policy

EXCHANGE POLICY

  • ELIGIBILITY
  1. ITEMS CAN BE EXCHANGED WITHIN 3 DAYS OF RECEIVING THE PRODUCT.
  2. PRODUCTS MUST BE IN THE SAME CONDITION AS WHEN SENT.

 

  • EXCLUSIONS
  1. USED PRODUCTS ARE NOT ELIGIBLE FOR EXCHANGE.
  2. CUSTOMERS COVER ONE-SIDE SHIPPING CHARGES.

 

  • OPENING VIDEO REQUIREMENT
  1. TO ENSURE A SMOOTH EXCHANGE PROCESS, IT IS MANDATORY FOR CUSTOMERS TO MAKE AN OPENING VIDEO OF THE PARCEL WHILE UNBOXING.