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Exchange Policy
EXCHANGE POLICY
- ELIGIBILITY
- ITEMS CAN BE EXCHANGED WITHIN 3 DAYS OF RECEIVING THE PRODUCT.
- PRODUCTS MUST BE IN THE SAME CONDITION AS WHEN SENT.
- EXCLUSIONS
- USED PRODUCTS ARE NOT ELIGIBLE FOR EXCHANGE.
- CUSTOMERS COVER ONE-SIDE SHIPPING CHARGES.
- OPENING VIDEO REQUIREMENT
- TO ENSURE A SMOOTH EXCHANGE PROCESS, IT IS MANDATORY FOR CUSTOMERS TO MAKE AN OPENING VIDEO OF THE PARCEL WHILE UNBOXING.